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Importance of Market Research featuring Mark Trencher, Founder of Nishma Research

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Importance of Market Research

Mark Trencher, Founder of Nishma Research

Hot Topics Include:

  • Understanding Market Research – what it is and why it is so important.
  • What are the 3 critical steps of research?
  • What is a “Net Promoter Score?”

If you want to learn from a seasoned expert on how research can be used for growth and development in your business, this episode is for you!

Tune in to hear:

  • Repeat customers vs. loyal customers – are they different?
  • How to build the “I’ll be back” culture.
  • How to “wow” your clients!