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Importance of Market Research
Mark Trencher, Founder of Nishma Research
Hot Topics Include:
- Understanding Market Research – what it is and why it is so important.
- What are the 3 critical steps of research?
- What is a “Net Promoter Score?”
If you want to learn from a seasoned expert on how research can be used for growth and development in your business, this episode is for you!
Tune in to hear:
- Repeat customers vs. loyal customers – are they different?
- How to build the “I’ll be back” culture.
- How to “wow” your clients!