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I’ll Be Back! featuring Shep Hyken, Customer Service Expert

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I’ll Be Back!


Shep Hyken, Customer Service Expert


Hot Topics Include:

  • How to get customers to say “I’ll be Back”.
  • Creating an emotional connection with customers.
  • How technology has changed customer service.

If you want to learn the secrets behind exceptional customer service and how it can affect any business, this episode is CRITICAL for you!



Tune in to hear:

  • Repeat customers vs. loyal customers – are they different?
  • How to build the “I’ll be back” culture.
  • How to “wow” your clients!